Gautier Automotive MS 39553

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Torre K

I was driving westward down hwy and my tire pressure light comes on so i googled auto shops near me, found gautier auto to be on my route pulled in asked politely if they offered air service. They was fixing to close but one mechanic said pull in this stall. Within 2 minutes I was back on the road a very happy guest. Thank you Gautier Automotive for ur customer service care!

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Christina Loden

Im only giving these incompetent, disrespectful so called mechanics 1 star bc I can't give em zero. I took my 2019 mustang to them only 1 year ago for a "simple" everyday kinda repair., rotors and brakes. They were the only ones to touch my car for this at that point. I was new to town and thought that Gautier Automotive was the prime GOOD Ol Boy neignborhood shop where your Daddy or Brother may work so I was happy to give em my business and hard earned money and trust them with my vehicle that I depend on everyday, as most of us do. Unfortunately this was the WRONG choice. Within ONLY 6 months I had to have the work that the owner Dale approved and the work that his "Lead" mechanic performed redone ALL over carelessness, unprofessionalism, and or possibly just plain stupidity. A bolt was left sticking out, not flush which caused hot spots on my "new" rotors. On top of that all the parts on my brake pads they replaced were bone dry. Also, Since I did not have much money I could only get 1 set rotors/brake pads (front ones) replaced and they talked me into replacing my back brake pads also which apparently was only a waste of money for me bc since I still needed the rotors done I would only have to do the brake pads over again at that time, costing me more money. Especially considering all "moving parts" had absolutely zero lubricant. Which as a woman i know that isn't good. Then tried to tell me the actual good mechanics who corrected their shotty work and mistakes were lying to me, but then they also had the audacity to accuse me of actually getting down there taking my tire off and loosening the bolt just to be able to "damn their name" end quote!!!! I am appalled at these jerks and more so at myself for trusting them!!! Everybody but especially Ladies absolutely don't make the same mistake i did. Further more they never once referred to me as the 40 something year old, sophisticated LADY that I am instead they addressed me as "girl" as if I am a nothing but a bubble gum chewing teeny bopping little girl that I haven't been in many moons!!! They were very disrespectful in that regard from the start. I just didn't realize it then. And now I had to spend double to get their mistakes corrected and STILL need my back ones replaced. SMH I am so upset that I put my trust and faith in them and by the way MY Dad or Brother would never treat anyone as poor as they have treated me. It's a damn shame!!! And fyi, their work or lack of caused me to miss a planned road trip to be w my family which could've been the last chance to do so!!! I am disgusted with Gautier Automotive and the jokers that run it!! For the person who said t hey need to be taken to court and sued im working on saving the money to do exactly that!!!! If you need work done go anywhere but here!!!!

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stew8649

I've used their services for over 25 years, and always let them inspect any used vehicle I consider purchasing.