Oneonta Ford LLC NY 13820

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savino Grasso

Brought my 2023 f350 for parking sensor malfunction, the service desk told me that mice got into the wiring harness, i checked didnt see any mice damage. Made an appointment at Cooperstown ford, and there covering it under warranty because there was no mice damage. Oneonta ford wants ur money more than fords warranty money, they wanted to charge me 600+ for just the service of fixing the wiring harness and also just to identify the issue was 150$. This place a joke this is why u dont go to small time dealerships. oneonta ford is a complete joke and so is there inventory of vehicles

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Dennis Shea

I brought my vehicle in for the latches on the doors to be repaired. The very next day (after reportedly being fixed) both the latches were nonfunctional and I was on a road trip. I had to hold the door closed while driving. When I brought my vehicle back to be repaired again, I was met with incompetence and deception. I was told my truck would be ready for pick up on two different occasions, it wasn't ready either time and I wasn't given the courtesy of a call prior to. My wife and I had driven into town to then sit in the office with my truck still ripped apart. This was the worst experience I have ever had. Truly inconsiderate and incompetent service. I would not recommend. I will drive to Cooperstown or Binghamton in the future.

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Eileen Brink

A great place to buy a car! Kevin Zach is the best. He was very patient and understood our needs. Also, whenever we had our old Explorer serviced, they always gave us a loaner if we needed a car immediately. So now we a new (used) Ford Edge!