American Auto Salvage TX 77640

Situated in the area of Port Arthur (Texas), American Auto Salvage will guide you to find junk pieces or get cash for your vehicles. You can get what you need with its favorable offering and assuring warranties. Its business scope includes car parts and scrap metal delivery. Ask them for an evaluation of the junk car or more details in buying a junk car at a good price. You might be able to dial their phone number +1 409-727-5679 or drop by the junkyard during open hours and get what you need.
Summary of Customer Reviews for American Auto Salvage
Recent feedback centers on poor phone interactions and unreliable information. Many callers report the person answering hangs up, sounds uninterested, or offers curt “no” responses without checking inventory, which deters visits. Several visitors describe mismatches between parts promised by phone and what’s actually on site, along with long waits or missed pickups. Multiple comments also note a messy, unpleasant office and yard environment. A small number of reviewers praise Don personally, but the dominant sentiment highlights inconsistent customer service and communication, setting this yard apart from nearby options where callers more often get clear answers and follow-through.
We Pay Cash For Cars!
Working Time and Location
Current Hours
- Tuesday: 8:00 AM – 5:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 4:00 PM
- Saturday: 8:00 AM – 3:00 PM
- Sunday: Closed
- Monday: 8:00 AM – 5:00 PM
Customer reviews of American Auto Salvage in Port Arthur, TX
2.1 stars based on 24 reviews- JJudd Dobson
Can really say too much about the place, but the guy who answered the phone needs to be replaced. He’s costed them business.
- RRebecca Goins
Never been here but the man answering phones is a joke. Was just told by the man in Beaumont who I guess also owns this one as well that they have a few cars of the make and model I need parts off of and when I let him know he just hangs up you recall and he does the same. To the owner please get better workers who actually want to do their jobs and also likes to be there!!
- MMo Bentley
Ok so I'm looking to find some parts for my truck and I search for salvage yards near me and I read the customer reviews because I feel it's important to know if a business is good to their customers and honest. I saw the star rating on this business was a 2.3, that's really bad. So I wanted to see and read what people were saying that was so bad. After reading several of the reviews I can tell you that I wont go there. It's sad that you open a business and don't have the people skills that it takes to make it successful and I can tell you that type of business is set up to fail and it won't last exspially not with the type of reviews the previous and now I might add never again to be your customers are posting.i appreciate all you folks that take the time out to share your experiences, good or bad. It helps people to narrow down their search and prevent wasting your time with companies that don't care about customer service. Thanks to all that posted.
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FAQs
Can I sell a junk car to American Auto Salvage in Port Arthur, TX?
American Auto Salvage in Port Arthur, TX is a salvage yard and does not currently buy vehicles directly. Call +1 409-727-5679 to ask about available services.
What services does American Auto Salvage provide?
American Auto Salvage offers services as a salvage yard.
What are American Auto Salvage's hours of operation?
American Auto Salvage is open Mon–Thu 8AM–5PM, Fri 8AM–4PM, Sat 8AM–3PM, closed Sun. Call +1 409-727-5679 to confirm hours on holidays.