Tire Discounters OH 45701

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mike jones

If I could give it zero stars, I would. I paid them $80 plus tax to remove a couple of old tires and put two new ones on. Which is quite expensive compared to literally any other place I could have gone to. I put the wheels back on my truck and didn't even get a chance to drive on the tires as my day was over... When I got up the next morning, one of the tires had gone completely flat. It was VERY apparent that there was no bead seal between the rim and tire. Accidents happen, people make mistakes. I figured I’d call and see what they could do to make the situation right and I was met with nothing but excuses and an unsure answer as to whether or not it would cost me anything to bring the wheel back and have the tire put back on correctly. So I went somewhere else and payed to have it done again. Cost me $20 dollars at the other place, and they let me watch the process so that I could confirm my suspicions. I was in fact correct. In closing, I would like to warn anyone who might think that paying double means that you’re getting a guarantee on getting good work. It turns out, some places just charge you twice the amount of what everyone else charges because they know that you’re in a pickle. Customer service was great until I needed to come back, and then it wasn't so friendly. Don’t waste your money there.

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Mindy Ausseresses

Had an 830am appointment for front brakes. Was told they would pull it right in, look at it, and call us with a cost estimate. It is now after 1pm and we have not heard nothing. Gave them a call and they said they had not even looked at it yet. Supposedly some employees did not arrive for their shift today. If that is the case then why not call and tell me? He said he would pull it in right now and get my estimate but this is our second and last time there. First time, we waited all day for tires to be put on. Avoid this place at all costs.

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Brian Baker

I bought my tires for my Super Duty as this place was changing ownership. Took my truck back to them last month for a rotation and balance. They did not adjust the air pressure in the tires when they rotated them. Fix the issue myself that day. Now after about a month all my center caps on my wheels are making noise and falling off. They never tightened them after they removed them to put on the balancing machine. Had to purchase hardware to repair the wheel caps that had lost their hardware. Lack of attention to the details is the issue. I will never go back.