Jeswald Auto Truck Services OH 44515

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Harper

The lady is very rude! Doesn’t get the point when someone speaks. Told her came to pick up and she said there is money to be paid for towing asked how much money she didn’t give any exact amount stupidness! We were ready to get everything done but no her attitude was completely out of control.Calm down lady when you speak with clients!! We were not saying it’s overpriced to her face but it is overpriced and we wanted to pay and go on our way but no they don’t tell how much money should we need to pay to get what is ours Make sure payment is confirmed with her?before drive to site because they don’t meet you in person so its same thing calling from home and from there lovely yard and dont go to misunderstanding, pay and don’t spend

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Mobile

VERY RUDE LADY!!! Came to pick up the trailer and customer service was completely terrible, from the second call she started yelling at me and hang up!! Told me leave the property funny because I came pick up something!? All she does two thing :Sitting in front of the building and yelling people doesn’t listen what you’re telling cuts off on the half way

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Dana F

This was the worst experience EVER with a towing company! Highway robbery! Extremely overpriced and the lady on the phone was extremely rude!! My daughter slid in a ditch on her way to school. Someone called the sheriff and he said he will call someone and have them there in 10 minutes. Not knowing, that the cost was going to be extremely overpriced, my husband who was already at work in Akron said ok. Big mistake!!! The Sheriff told my daughter to call me (her mom also at work) to call Jeswalds towing and pay them on the phone. I said ok. I call and the lady on the phone, who again is extremely rude, preceded to say it will be $262.87! I said wow I should be in the towing business (with a chuckle) and she went off on me saying I was rude (the woman obviously just has no sense of humor and clearly is miserable in her own life) then proceeded to say that she would not take my payment over the phone? Apparently because no one takes payments on the phone? (Said no one lol) I believe I make payments over the phone all the time to companies. So she decided that I would be better off talking the OWNER of said establishment, who by the way was not much better than her, and said Walmart doesn’t take payments over the phone so neither can I, because you can dispute the charge. I told him to cancel to service and have his guy leave I will call my own tow truck. The tow driver continues to tow out my daughter from the ditch after I told them to cancel. Now I am stuck paying $262.87 for a service that I told the owner to cancel. I paid the service but I will make sure I tell as many people as I can to NEVER use them!