O'Reilly Auto Parts OH 43920

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Katie Kalish

This place is absolutely horrible. We always go to our O'Reilly's in Allegheny County and they know what they're doing, so that's literally what I expect from an O'Reillys… Never have I ever in my 40 years of life walked into an Auto Parts Store and had the guy behind the counter ask ME what the part was!!! my husband hands me parts all of the time and I go in O'Reilly's (or any part store) and they replace those exact parts, no questions asked… Not only did the guy behind the counter, not know what the parts were, but he looked at me like I was supposed to know!!! I DO NOT WORK THERE! this store seriously needs to do major major training before they throw these 16-year-olds behind the counter responsible to replace parts on your engines!!!!! I was so embarrassed because the guy seriously just stood there and looked at me like I was supposed to know and other customers in the store started to stare at me. It was so embarrassing. It was the worst experience I've ever had at a parts store. This was horrible. and then I asked, which hydraulic fluid do I use for the cold weather, not only did he NOT KNOW, but when I told him that I left my phone out in the car, he wouldn't even Google it for me… He stood there and said "I don't know", "I don't know", every answer was, "I don't know"... well, guess what? I DO KNOW that I will NEVER go to the Ohio O'Reilly's! EVER AGAIN!

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Jason Nadzam

They had exactly what I needed. Clerk was very helpful with taking the extra time to find an unusual part for my truck.

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Robert Lee

An emergency at the worst possible time during an out of town event and we needed a battery. With only 3 minutes before closing and they allowed me to purchase a much needed battery. Thanks a lot guys!