Auto Parts Plus (bobby) OH 44112

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Champagne & French Fries

I should’ve read the reviews first but since I was only getting an oil change I thought it would be a smooth transaction. I walked in the day prior to get a quote and the man quoted $20.95. The following day another man quoted me $29.95 for the same oil change. When I told the man that I was quoted a different privé but I was still willing to pay him, he had the audacity to tell me that the man DID NOT quote me the lower price. HOWEVER in the same breath he told me that the price I told him that I said I was told was the price that they used to charge! HOW WOULD I GET THAT NUMBER IF THE MAN DIDN’T TELL ME THAT?!! It’s not as if they have a price list posted anywhere. How could I make up the exact number they used to charge? I didn’t like the implication that I was being called a liar for a $9 difference that I already said it wasn’t an issue to pay. I couldn’t sent a lot of business here but I won’t be returning. Professional attitude is huge for me in customer service. They failed here. He told me upon arrival that 3 mechanics called off that day & maybe he needed to mark up charges where ever he could for the loss he was going to get. Because he also added an extra 3% for not paying in cash. Another surprise not stated in the beginning. Ridiculous person here.

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Darline O'neal

My son-n-law had me take my car to this place I got charged $895 for a radiator and oil pan leaking. I got my car back I had only driven the car twice the second time I drove the car a light came across the dashboard saying oil pressure to low stop the engine. Too my car back to the shop which he charged me for the tow. Got my car back he said it was all fixed. Took my car across the street to get sone transmission fluid which they said I need tried to start the car back up no luck now I'm just across the street at auto part store to transmission fluid I put the fluid in my car pulled off a little bit but the car stopped and the dashboard says low oil pressure stop the car which I did car will start up again. I'm across the street from his shop he refused to do anything so now what do I'm on a fixed income please don't take you car here I'll see him in court!!!!

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Shelia Jetton

Got struts done...front and back. Was done the very same day just don't know if the parts are old or new. I later found out that I have all new parts. Good customer service always make you feel good so...my advice...when your car needs work take it to auto parts plus and tell them I recommended them. Thanks