Performance Collision Center OH 45014

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Swami Adyapathik

HONEST REVIEW WITH EVIDENCE Never be fooled by “Performance Collision Center” especially if you are customer of Performance Lexus or Performance Toyota by your car dealer’s brand name in Cincinnati Ohio, Because I am also a Performance Lexus customer; that’s why I had choose this “Performance Collision Center” to fix my car . I found the service at this repair center to be the worst in town. Unfortunately my car had an accident last month and I came here to get my car repaired. They took a lot of time to repair my car and did it poorly but damaged some parts as well. They damaged the front hood holder gas jack and put a nail in one of the tires so that the customer will have to go to them again and they can make more money. I had to fix it those later with my own money. The people at this repair center keep asking for too much money and the work is not worth the money. I’m really sorry about it, thank you!

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Nishikant Singh

If you ever have any issues with your car, even minor like I had, they are the most honest people to reach out to. Has the best experience seeking their advice. Rare to have such honesty in auto body shop industry. Highly recommend checking them out.

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Jermaine Wright Jr

The body shop had the car for almost 2 months then finally get the call the car is ready. The car was NOT ready and a part that was replaced by the bodyshop on the car looked like it was already coming off or would come off after going over a speed bump. Car had a fairly large grease spot on the front of the car with it being cold & freezing temps outside thats not good to be sitting on the paint. The car is a 2024 like have some common courtesy to clean the car off from the grease that came from the bodyshop especially when you can clearly see it on the driver side of the hood. Communication is horrible and still horrible til this day have to constantly call about the car because they will not reach out to you about the car to give an update especially when they are taking as long as they have its already a stressful situation and the lack of communication does not help. Asked for an estimate multiple times it felt almost impossible to get an estimate it was always the estimate will be emailed but it never was emailed. Overall wouldn’t recommend anyone to this place unless you already want to make a bad situation worse. The lady last name supposedly taking care of the process with car is Powell. The bodyshop wants to fix something that should have been originally fixed while they had the car under warranty work but it was never fixed from the beginning. How could something be warranty work when it was never fixed properly? Lastly, the bodyshop says they do not work with the insurance company TREXIS they DO work with them. I feel for the people who have had to go through their own insurance because this bodyshop has lied about the bodyshop not working with Trexis Insurance. That is not right to lie to potential customers. Your whole response is nothing but lies. You wanted me to bring the car for you to keep the car for another week because of something you all didn’t fix from the beginning. That part was actually pulled out too far now it looks like I have wide body Honda so there were no waiting on parts delaying that process. Performance never called about the part issues nor asked did I want to pay out of pocket for parts. Performance went ahead installed non OEM parts knowing there were fitment issues. Allstate paid for any OEM parts needed and even when there were issues with the parts that were not OEM Allstate paid for an replacement which was the OEM but you all had to pay for repainting the OEM part because it was clear as day that it didn’t fit & shouldn’t had been installed on the car. It’s something called a “test fit” that would make more sense to do. Unnecessary lies please save yourself from a headache.