Firestone Complete Auto Care OH 45324

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Joseph Neal

I had an excellent experience at the Firestone location in Fairborn, Ohio. I needed a tire replaced due to two holes, and thankfully my prorated warranty made the replacement less than half the original price—such a relief. I also needed a new battery, and the pricing for that was very reasonable as well. What truly set this visit apart was the outstanding customer service. The replacement tire was located at another Firestone, and instead of making me wait a couple of hours for delivery, the store manager, Wilson, actually drove to the other location himself to pick it up so I could get back on the road sooner. That level of dedication is rare and greatly appreciated. Another employee I had contact with, Karl, was outstanding, too. Appointments are always easy to make, prices are fair, and the staff consistently goes above and beyond. I’ve been coming to this Firestone location for years, and experiences like this are exactly why I keep coming back. Highly recommend!

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Tyler and Jennifer Reinhart

Edit: my car was still having an issue and I took it back and Wilson and his team including Bob were once again so kind and helpful. Such a great group of people. Bob and the manager gave me the best experience here. I usually do my own car work but I didn’t know how to take care of this issue. When I brought my car in, as I was waiting, there was a person who came in who wanted to get brake fluid. All she needed was brake fluid added to the car. Bob said that they would be happy to do the work, but it would be much cheaper to go to an auto store and ask them for brake fluid and add it to the car. That kind of service is amazing. Absolutely kind service instead of other places who may take advantage of that.

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Dharendra Maddukuri

Very responsive over the phone, great management, and an honest review of the vehicle. They’re always on time and quick to respond. Just love Firestone…