AutoZone Auto Parts OH 45013

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Chris Barrett

Great customer service.. the manager is very helpful and does a good job

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Ashley Bumbalough

My mother and I drove from Richmond Indiana down to reading Ohio to go look at wedding dresses for her vow renewal. On the way home we stopped at Subway and when we went to leave our car would not start. Thankfully AutoZone was right there and we met Deklin and Grayson. They were absolutely amazing and went above and beyond to help us figure out the problem and at least get us started back up so we could get home! Without their help we would have had to wait for my husband to load up our 4 tired children to drive an hour to get us! Thank you again for all your help!!!!!!!!!!

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Christian Johnson

I would give them negative stars if I could! They are selling bad, outdated, & DEFECTIVE batteries & NOT compensating people who work hard for their money! I purchased a battery from them that cost me over $250. The manufactured date was over a yr old. I asked if they had a newer battery & was told they did not, but the battery had a 3 yr warranty, so I didn’t think much of it. That battery died on me 14 months after I purchased it so I took it back for an exchange. This was June of 2023! The “new battery” they gave me had a manufacturing date of 10/22. This battery died on me again not even 8 MONTHS AFTER I EXCHANGED THE FIRST BAD BATTERY!!! I took this battery back & told them that it died & that it hadn’t even been a yr since I replaced the first battery that went bad before the warranty date was up that I was told. This man had the nerve to tell me he can’t swap out the battery because I had already swapped it out 8 months ago & that I would have to pay ANOTHER $250+ dollars for a new one AFTER THEY GAVE ME 2 BAD BATTERIES. Then he claimed the warranty was only 18 months & said the best he could do was give me 10% off of a “new battery”. This is UNACCEPTABLE! I work hard for my money & I don’t have money to waste on bad batteries from businesses who sell defective products! I have a special needs child that is in a wheelchair & recently had a major surgery & I need this vehicle to transport her in! I believe if I was a caucasian woman he would have given me an exchange with NO PROBLEM!! I will never buy another product from autozone again!!! This autozone needs to DO BETTER!!! They also need to HONOR what they tell hard working single mothers like myself!!!