NAPA Auto Parts OH 45014

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Erika Vose

I bought a battery here 5 years ago. I am not a mechanic. I thought my car needed a battery. I bought it. Put it on the car. Car didn't start. The issue wasnt the battery. I got off work early today. Came with my reciept to get it refunded and was met with the worse attitude. I understand you don't have a return policy. That's fine. We don't you being rude. We live and learn. It was his condescending attitude. Unless you are a mechanic i would recommend you don't come to this NAPA. They should have made that clear. His exact words were "Would you like it i tried to bring you something for a refund that's been used" You work customer service, do better. Now if you're a mechanic. I'm sure this place is great. But if you're just a comsumer, i would definitely go somewhere else.

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Nicholas Vogt

Mike went above and beyond helping me with an issue with my brakes. Never buying a car part anywhere else. If you actually want to talk to people that know what they’re talking about instead of teenagers making min wage then go see them!

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hayden coleman

Service was excellent! I wasn’t sure what exactly I needed, Mike offered amazing help and got me in and out of there within minutes, with the right parts and guidance on how to install.