Jim's Auto Care OH 44632

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kimberly PHILLIPS

I havent wanted to do this but I need to to help others who may take their cars here. Im sure at one time when Jim ran the garage it was wonderful. I believed the reviews online about this garage. 5 stars they say. We'll first be prepared to spend thousands of $. My car got a fuel pump. 2 thousand dollars later. Had to take it back. My check engine light came back on. Next was my daughter's car. 2700$ for a tip m. She had to take it back. They said nothing wrong. Took it back again, all kinds of weird things wernt working,. They denied that anything was wrong. We took it to another 5 star garage and found out that the tip m. Wasn't even plugged in on one side. And the other side needed twisted and pushed in. We were going to leave things alone and not say anything. But yesterday my car left me stranded on 224. Guess what it was ? The fuel pump that I had replaced by Jims Auto. I saw pictures of Jims auto handy work. Even a nice drill bit left in my fuel pump. Things were not attached, things had zip ties, my module was broken ,it goes on and on. So what was once a nice garage at one time, is no longer. Please please try to really get reviews and references to garages. Good luck to you. Ive found a 5 star garage now, and very honest techs. Ty for listening.

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Darin Upperman

I dealt with Mark... And he was wonderful... He understood my situation and he was a very professional and very understanding. I work next door at the RV center as a technician... And he understood that and he was compassionate and willing to take care of me. He was very upfront and he hid nothing as far of the service he was willing to provide me. I absolutely loved it the experience! ... And as a technician with a lot of experience with service writing and the business... He was awesome!.. I have found my home. I have found somebody that I will always trust with my 2014 Jeep Wrangler... This is my baby and I will trust it to nobody else!.. Great job Mark! ... You we're awesome! ... I have definitely found what I'm looking for. It's a 10 star if I could give it

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Cathy Brown

Very quick, professional, and transparent. Absolutely everything I was told and Quoted. They accommodated my schedule and were the most fair price. Excellent work great morals, and overall left me with a comfortable and supported feeling as a single woman. I could not be more thankful for my new tires!