Salem Chrysler Dodge Jeep Ram OH 44460

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Alyzabethgirl

We had an outstanding experience at Salem CDJR thanks to Sheldon Marzano. Finding a salesperson who balances a lively, engaging personality with genuine trustworthiness is rare. Sheldon took the time to understand exactly what we were looking for without any of the typical high-pressure tactics. He helped us through two purchases: a red Buick for my 16th birthday and a black Jeep Compass for my mother just yesterday. He is a true professional who prioritizes the customer’s comfort over the sale. Highly recommend asking for him by name!

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MICHAEL MORABITO

I drove almost two hours to pick up my new Wagoneer here and it couldn't have went smoother. Steven helped me from start to finish and answered any questions I had. Highly recommended even for out of state buyers like myself!

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Charlee Krawiec

The salesperson who helped me buy my 2025 Jeep Grand Cherokee L was fantastic (Sheldon) and I would highly recommend him. Unfortunately, the positive experience ended there. ​one month after my purchase, we noticed the back driver-side window cracked. When I took it to the dealership, they immediately tried to shift the blame, suggesting my two-year-old daughter was responsible. This is baseless, as the crack began at the very bottom of the window, a clear stress fracture. Also my daughters car seat is on the opposite side of the car on the passenger side. It's obvious this was a defect, and the dealership has refused to fix it under warranty. For a brand-new vehicle, this is a serious and frustrating issue, and the lack of accountability from the service team is truly concerning.