Mac's Auto Repair & Towing OH 44054

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Ryan Stoffko

I am so thankful for this location. Here's a breakdown of the situation I was experiencing today: I live about an hour away from Avon Lake. I was visiting friends in the area for Christmas. When closing my trunk this morning, the hydraulic trunk extender locked up and when I closed my trunk the metal bar snapped off and then broke the casing of my taillight. So I needed to do 2 things: 1) Remove the nuts attaching the trunk extender to the body of the car. 2) Ultimately schedule a repair for that part and the taillight casing. Without hesitation, the store manager grabbed his tool followed me to the car .... took off the 2 nuts so that my trunk would close and sent me on my way. Thank you Mac's

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Reanna Reynolds

The guy who supposedly runs this place is a poor excuse for a business man. We called looking for a mechanic, tow truck guy answered the phone and was rude to my husband. We took our business elsewhere. Then this guy proceeds to call me a liar, rather than rectifying the situation like a good business would do. Instead he insulted and called names like a child. I HIGHLY recommend staying away from this place, based off my interaction with the owner, he is not deserving of your business nor is he kind and extremely rude and will laugh at you. There are PLENTY of places to take your vehicle where you will be treated right, this is not one of them. Update to this guys response…calling me a liar he doesn’t even read what people write. Says I don’t live in Ohio LOL I’ve lived in Sheeffield for the last 3 years and I never stated I called at 6pm, I stated my husband called regarding repairs to our car MONTHS ago, not the day I called him out for being RUDE to my husband on the phone. It had zero to do with an oil change. I am not affiliated with or know anyone with Costa Oil but you should definitely check them out as they are the cheapest oil change locally to Sheffield Lake, and are professional, unlike this guy. He is not professional by any stretch of the imagination, and is EXTREMELY rude to people, all these bad reviews here just confirm that truth, with the common denominator being him barking back at people for calling out his lack of professionalism. Avoid this sorry excuse for a “business” at all costs.

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Joyce Palur

I am a fairly new customer and Chris and his staff went above and beyond. I like that he called me before the work was started to give me a price and he is so polite. Thanks Guys! Keep up the good work!