Southeast Houston Auto Storage TX 77075

A

Andrea Lopez

The most unprofessional establishment in the business. They are not open 24/7 as claimed: would recommend calling before you get there. They also don’t answer their telephone so you’ll have to call till they do. I wouldn’t recommend picking up your vehicle alone either. Two very verbally aggressive women you’ll deal with. Like mam, i am not happy either to be here and pay you over $300 to get my car and i KNOWINGLY am aware its “not your fault it’s here,” which she said to me after i asked for a break down of the charges. The least you can do is take my money and be the professional of the establishment you work for.

M

Majic

Who would want to give a tow 5 stars lol.but anyway I give 2 stars . because the tow company was very unprofessional, laughing and can't give the right phone number.then had to Uber a ride and have to walk to a store because they don't have change . please keep a picture of your car cut on .all kind of lights came on that I never seen after being towed .

N

Nicole Zaldana

I recently had to deal with this towing location, and my experience was really disappointing. In my opinion, the place felt unprofessional from the moment I arrived. The setup is uncomfortable—you have to talk to the staff through a really small window, which makes communication feel awkward and unwelcoming. The instructions they provide are unclear, and when I asked for help, the staff didn’t make any effort to guide me through the process. The customer service felt unhelpful and dismissive, and compared to other towing companies I’ve dealt with, this place made getting my car back much more difficult than it needed to be. Overall, the attitude of the workers came across as rude, and the whole experience left me extremely frustrated. I wouldn’t recommend this location based on my visit