Firestone Complete Auto Care MD 20737

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Caron Hatcher

I needed brakes, tires and an oil change so I called Firestone to get an estimate. I spoke with Bryan over the phone. He was so helpful and professional! He even took the time to include the total amount with the promo and was very patient with me when I asked questions about the services that I needed. When I brought my car in, Jai greeted me with a warm and friendly smile! She assisted me and said that she would keep me posted on the progress. She kept her word! Jai was so kind and had an awesome personality! I am super satisfied with the services I received on my car from Firestone, and will definitely reach out to them again when I need auto service for my car. I will also refer anyone that needs auto services to reach out to them so that they can give them great service with a smile like they did for me!

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KamiAnime S

It was a cool service! I got released an hour early! Did took a while for one tire. That’s my I’m giving 4 stars. Would have been five if they would’ve have explained the wait! I’ll bring a water next time

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Jae King, II

I came into Firestone with a flat tire and didn’t have an appointment, but Cassie West immediately stepped in and took care of my situation. She was professional, calm, and clearly understood the urgency of my emergency. Thanks to her, my service was expedited and I was back on the road much faster than I expected. Cassie provided excellent customer service and made a stressful situation much easier. I truly appreciate her help and highly recommend working with her if you visit Firestone!