Mars2Cars Mobile Auto MD 20706

R

Robert Strother

I hired this mobile service for a diagnostic/repair and it was a total waste of $300. I provided a car with the bumper already removed for easy access, yet the technician couldn’t identify the issue. His final "diagnosis" was that the resistor was getting hot—which go figure... is the basic physics of a resistor. When I questioned why I was paying a professional fee for a basic observation that didn't fix the car, I was met with blank stares. I followed up with the company via email to request a refund for a failed service, and they have ignored me entirely. If you have a performance vehicle or a complex electrical issue, do not trust this business. They are happy to take your money for "nothing" and then disappear when held accountable. Think they called within 1 minute of sending the invoice, and absolutely no response concerning my issues with the service. STEER CLEAR! Know what makes it worse? I figured it out MYSELF! Look elsewhere people. Wish I could put 0 stars.

S

South City

I called in at 10:00am , they were at my location before 11:00am and changed my water pump and thermostat before 1:00pm. I highly recommend Mars2Cars Mobile Mechanic service. Great customer service and great work, very knowledgeable and professional.

A

ADEYEMI KAYODE

I paid for diagnostic, and they never show up. After they came, they didn’t let me know what went wrong with the car, until after 8 days they didn’t send the quote. I kept calling everyday and they wasted my time. If you know you can’t do home repair of car, stop wasting people’s time. I don’t even trust the average 4 star they have here.