Walmart Auto Care Center OH 43110

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Miss

I’m extremely disappointed with the service I received at Walmart Auto Care on 2/9/26. On my service report, multiple items were marked as “good” and “checked,” but they were clearly not actually checked or completed. The windshield washer fluid was marked as good and checked. I was later told that when an item is marked “good,” it means it was checked and full. However, when I checked it myself immediately after leaving, the reservoir was completely empty—I could not see any fluid at all. When I returned to the store less than 20 minutes later, the representative who greeted me suggested that maybe I had a leak. I asked the representative to follow me outside to check the vehicle, and it was then clear that the windshield washer fluid had not been filled or checked. That same representative later acknowledged that the windshield washer fluid had not been done. Tire pressure was also marked as good and checked at 35 PSI for each tire, yet when I verified it myself, all four tires were actually around 29–30 PSI, not 35. Despite these issues, I was told that the technician who worked on my car is “good.” My concern is how that can be accurate when everything I was able to personally verify was incorrect or incomplete. Because the basic, visible items marked as good and checked were not done properly, I now seriously question whether the oil change and filter replacement were completed correctly. As a result, I will have to take my car to another shop to have the service rechecked. This experience shows a lack of accuracy, accountability, and quality control. I relied on the checklist and documentation provided, and it turned out to be unreliable.

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Roy Williams

Arrived at Walmart Auto Care an hour ago. Only 2 employees working to changey oil. No customers with appointments weren't on site for 15 minutes. Because guy changing oil was taking care of 4 customers, I'm still waiting for oil change. Terrible service. Don't care if I was walk-in without appointment. This Walmart always under staffed and employees seem to not care about customers' needs.

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Jacqueline Moore

Horrible!! I will never go back! These guys literally stood there and watched me stand there waiting on someone to help me check in for my appointment! So, since they stood their like idiots, I left and took my car elsewhere! Very unprofessional, unfriendly atmosphere. But............its Walmart!!! I will NEVER come here again!