Dovell & Williams MD 21704

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John Willis

Let me tell you about Taylor in the parts department. Taylor is very professional and knowledgeable. She goes above and beyond to help the customer find a solution for a problem. She thinks out of the box when it comes to a problem that the customer has and her employer should be extremely happy to have her as an employee. Thanks Taylor for helping me out and you will be my go to in the future should I have any questions with my truck.

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Toni Calzone

Dovell Williams since 2017 has serviced my workhorse chassis 2005 motorhome to include doing a lot of work on the chassis. i service the unit there annually. this summer they were under new ownership and willing to continue on. i expected to be there two weeks to worked on.which was a normal process with previous owners. i usually come in with parts needed. i was shocker to get a call to come pickup the next. no complaints about the service or charges. fast forward today while prepping it for a trip with the engine running i noticed a fuel leak in the rear . rather than my taking on driving it they ordered a tow truck and had a bay waiting. the quote charged for the tow truck was not worth haggling with good sam. unit was in the shop in less than. three hours after call. definitely there s a huge change in quality of service and turn around time well worth the hourly rate. the tow truck company sent was very professional and very respectful than most when it comes to handling brick on wheels. thanks for the efforts today

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Zeke Gammill

Chris is very professional and communicates well. Taylor is very helpful and has a positive attitude. Dovell and Williams does exceptional work on all my trucks.