Salvo Auto Parts MD 21207

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Clay Harris

I have been shopping at salvo at least 12 years minimum and do a fair amount of business with them and today is the first time I have been disappointed with them . I bought several items from them this is the item HH42003MIE 16QT SUPER DUTY DRAIN PAN it performed well until it was time to remove it from under the van I slid the drain PAN from under the van holding it by the integrated handle put it down turned around and realized it was leaking. I took it back to the store and showed them the hole they were willing to replace with another one I did not want it .My opinion is if the container is not as strong as the 5qt bottle of Castrol titanium then why would I want another DRAIN PAN at this point Sam had another employee hand me a business card and told me to call the corporate offices. I left a message with the area manager and I am waiting for a call back

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Danny TARVER

I've been going to Salvo for 30 years, you can pretty much count on them having whatever you need at a good price. They'll usually carry less expensive brands when it comes to things like motor oil but more times than not they're just as good.

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IMeverywoman

Haven’t been to the Lochearn location in almost 10 years and won’t be coming back .. I know stores are short staffed but at some point you need to wait on customers who are in line and place callers on hold . I waited for at least 10 minutes as she kept an answering the phone and helping others while just I stood there . When the line grew to 4 I decided to say something . .. Her response was “ I have to answer the phones “ Fine but you also have to take care of those ready to make a purchase . Finally she said “ I put them on hold “ well you should have done that 2-3 calls ago … Too late now