Walmart Auto Care Center MD 21220

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George J Mavris

I would like to take a moment to recognize the outstanding service at the Walmart Tire Center in Middle River, Maryland. Ms. Phyllis is truly exemplary in her role at the front desk. Even when faced with difficult or impatient customers, she remains calm, kind, and accommodating. She carries herself like a caring but firm mom who keeps everything running smoothly. Her professionalism and warmth make a stressful situation much easier for customers. I would also like to give an honorable mention to Trey. He is consistently helpful and knowledgeable. Even during busy periods, he takes the time to explain what’s going on, answers questions clearly, and provides solid recommendations. That level of customer care does not go unnoticed and is greatly appreciated. Overall, the team does an excellent job. I would encourage customers to please be patient—this is a tire center, not a fast-food counter, and quality service takes time. If I could offer one suggestion, it would be to consider adding at least one more staff member to handle phone calls during peak hours. Keep up the great work, and thank you for the excellent service. George M. Glarros Drone Solutions

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Gary Manning

They tell me im unable to schedule an appointment for a tire rotation but i have to wait for every other appointment and hope one cancels before my work can be done the manager Eli said i could wait for 7am to 7pm if one doesn't cancel. im 2 hours in when i talk to the auto manager Eli and he walks away because his manager called for him even though we were still talking and nothing has been sorted

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Shahbaz Khan

I had a disappointing experience at this Auto Center on 12.12.25. I bought two tires online from Walmart and paid for installation here. I arrived on time but waited at least 15 minutes before being helped. I specifically requested that my new tires be installed in the front, that the fairly new front tires be moved to the rear, and that the old rear tires be disposed of. However, they surprisingly discarded the front tires and left old ones in their place. When I asked for the rear tires to be replaced, the Service Manager was rude and unprofessional. I felt stranded and had to take my tires back myself. Strangely, they charged me for tire disposal even though they didn’t dispose of anything. I will never return to this place and advise others to avoid it.