Bob Bell Ford MD 21061

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Jen Cross

Bob Bell’s management team were very professional, helpful, and pulled the rabbit out of the hat. I was approved for the color, monthly payment, and model I wanted with my trade in and zero down payment. I highly recommend Bob Bell Ford on Ritchie Highway. If you go there, tell them my review referred you.

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Flytrainer

This location with service writer Stephanie and Tech David will be the only people to touch my Ford going forward. After 3 other dealerships I have found a home. Communication was on point even through delays, I didnt have to call or email once. Couldnt ask for anything more. The issues my tech had were with Ford. Ford delayed my car's repair, not my tech or s.a. so im very satisfied with the repair and care of my vehicle by those 2 individuals. If you have a Ford take it to Glen Burnie (Bob Bell), ask for Stephanie and advise you only want David to touch your vehicle. I'll drive through the tunnel glady for the care I expect for my new vehicle.

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John Fields

I scheduled a service appointment about two weeks ago, but the service advisor canceled my appointment because he would not be working. I requested to have my oil change by Quick Lane which was part of the initial service appointment. Upon arriving for my oil change, I explained my situation to the Quick Lane Supervisor( Mr. Bill) and he was able to get all the maintenance issue completed that were canceled by the service advisor. Mr. Bill always ensure the customer receive excellent customer service every time I've visited Quick Lane. I highly recommend Bob Bell Quick Lane for regular oil changes, tire rotation. and any basic service needs.