Waste Masters Solutions DE 19720

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Maria Castiglioni

Our company has been doing business with Waste Masters since 2011. They have been an outstanding vendor to deal with. They are professional and always try to accommodate the customer. All of their representatives are friendly and do a great job. Their drivers are top notch and go out of their way to get the job done. While there are several choices for waste services, I definitely recommend dealing with this company!! Keep up the amazing work! Updated 02/06/2026...Up until our last days in business, we used Waste Masters as our waste hauler. I'm going to miss dealing with all of the folks at Waste Masters. However, I'd like to give a special shout out to Jessica Remick for putting up with me over the past several months. She has gone above and beyond to help us during an emotional time for me - the closing of our 80 year old company. Thanks, Jessica! You're the best! :-)

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Crissy Finch

Our company signed a contract with them 6/1/2020 in that contract they capped the % increase at 5% for the first 3 years. 2nd year 5% increase 3rd year 8% increase but only for 6 months they then decided to change the contract term mid way thru at 6 months and increased my rate another 18.5% increase on top of the 8% increase already added. 4th, 5th & now 6th year they have increased anywhere from 9-11% (which original manager said it would never be more then 8% bc “they value their loyal customers”. Being pretty big company i didn’t take notice to this and when i needed an extra pick up a week they wanted to increase by bill from $935 to almost $1400. Never once did they put in writing the price increase as their contract states they will and being on auto pay they just did as they pleased. I called Evergreen they quoted me for $450 a month for 3xs a week trash & 1x a week recycling. I have WM first right of refusal they were willing to do same pick up amounts for $470 and the increase pick up I think mid $600 (don’t quote me). So moral of this story is when they sell you on “we take care of our loyal customers and ONLY do the increase we absolutely have to” know this isn’t true. If your willing to lower our newly charged amount from $935 to $470 then you could have been doing this all along. The new manager Anthony is very difficult to deal with and is down right rude when he doesn’t get his way. He’s trying to go back to original contract June date and hold us liable until June even though they switched that 2.5 years into it. If your looking for good service check out Evergreen, they don’t add all the extra fees into the contract like Waste Masters does.

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Nicole Walsh

The team at Waste Masters is so friendly and accommodating! I enjoy working with them. We have used their service for our business for years. I highly recommend them.