Wilmington Division of Motor Vehicles DE 19720

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Michele Hunt

This place is dreadful always just awful. Waited 2.5 hours for registration sticker. The outside line was too long, I was told to go inside. I finally get to the booth greeted by a ride young girl. She says you know you have a red light ticket, well no I don’t as I would have paid it. I asked for ticket info since I haven’t gotten anything for it via mail. She replied in a sassy manner “I’m giving you a piece of paper right here” I asked again for the date, time, something, she again replied same manner same thing. I asked can I please pay it here? She was rude again - surprise! And said no, we don’t do that here, you need to leave pay it and get back in line. Seriously what a crap system. Sure I’ll wait another 2 plus hours for you to tell me something else. I left to call and pay my ticket, well, the citation info she gave me isn’t incorrect as it’s not registering on the pay by phone and their online payment site. So thanks DMV for being once again a waste of time and full of Incompetency! EDIT: Called the red light number and guess what the ticket was paid 5/2025. So yeah thanks DMV worker you wasted my time!

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Tanner of the Hall

Told me I needed mail within 60 days for Real ID. Get to the kiosk after driving back and forth home for the lady to tell me I didn't need them cause my ID was already verified. Thanks for wasting my time. The workers were nice though.

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Kia CAR-KING

Im so sad we lost a trooper ?. I've witnessed how the DMV CLERKS TREAT PEOPLE THERE.THEY DON'T UNDERSTAND THAT PEOPLE HAVE MENTAL ILLNESS. The state of Delaware should require all dmv agent to go to sensitively training to prevent this from happening and they should have mental detectors and security as well 2 state troopers on duty at all DMV locations. This is so wrong that we lost a state trooper 2days before Christmas. Im Praying for his Family. Dmv needs to do better and be more respectful to customers and deescalate. Every time im there the clerks extremely rude nasty and sarcastic and they make people want to snap. READ THE REVIEWS ABOUT HOW BAD THEY ARE BUT YET THE STATE OF DELAWARE LETS THERE CLERKS CONTINUE TO TREAT EVERYONE WORST THEN PRISON INMATES.