NTB-National Tire & Battery MD 21001

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paige miller

I recently went in for an oil change and had a great experience. The staff was very polite and professional from start to finish. They were honest about what my car needed and didn’t try to upsell anything unnecessary, which I really appreciated. The time management was amazing — they got me in and out quickly without sacrificing quality. I highly recommend them and will definitely be returning for future service! Highly recommend Caleb!!!

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Timothy Christy

I live in Elkton but work in Aberdeen. I worked a few hours on a normally scheduled day off and decided it would be a great time to order new tires and have them installed at this location on that day. Now on to the day after... This NTB was 100% correct in taking the old tires off but only 25% correct in putting the new tires on - I'll explain... As the song goes - One of these things is not like the others, only 1 tire was mounted correctly, the inside of both fronts and the rear passenger are mounted facing the outside. The 4 pics say it all - 75% of my "new" asymmetrical tires have been running backwards with the weaker shoulder on the outside - I drive a 4200 pound All Wheel Drive Taurus and they don't treat this mistake like an emergency to correct as I do, it's "sorry we will try to squeeze you in" to restore the after the sale safety, comfort and confidence you should have left with... (Now I understand why a road hazard warranty wasn't even discussed or offered) A Mavis tire center closer to me will make the corrections but I still had to schedule that so this company blows for making mistakes and in efforts needed to correct them... If you wish to only have 1 of 4 asymmetrical tires mounted correctly this is your place, who am I to judge your choice in how you want your loved ones as well as yourself to be taken out - keep your tire receipt in the glove box so the crash investigators can finger this locations inability to mount tires properly as the cause of your own demise and that of others... To Mavis / NTB - Nothing stings like an accurate, truthful, pic proven review. You sell thousands of tires to people who would have never checked your work... You owe me a refund on the install fee and you might want to do a courtesy recall for the customers who have had tires installed by the "Bad Tire Install Tech"!!!

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Key Bradley

This is by far the best NTB I’ve ever been to. Whenever I go, they are honest, they never inflate prices, they are communicative, and they are nice. Today they provided me with a curtesy service and hung my exhaust pipe and they were so kind about it. They went out of their way to see if they had hangers and everything. I really recommend coming here. That’s really a kickass team. :)