Pep Boys Auto Service & Tires DE 19808

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Leslie Daniels

I ordered a set of Laufenn S Fit A/S, which I had never heard of before, but came highly recommended by Bre. After careful research and coming in to take a look at the actual tires in person prior to my service appointment, I felt confident about my final choice. Considering how well these tires perform on my Mazda CX-5 under various road conditions, I highly recommend this tire. They look high-end and feel better than I would have imagined. There is less road noise and vibration than the replaced brand. Turns, acceleration, and braking of the Laufenn S Fit A/S on both wet and dry pavement gives no buyer's remorse at all. Thanks to Brian, Eric, Bre, and the team at Pep Boys, at Price's Corner, in Wilmington Delaware, for getting me back on the road with the perfect set of new tires and wheel alignment service. The timeliness from special ordering, delivery to the store, and scheduling installation, which took 3 days total, was superior compared to other shops in the area who were running 10-14 days longer. This team delivers great customer service worth mentioning and trying for car care needs. God bless you all!!!

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Isaac Lin

Slow service, but great value. Had to wait 4 hours total, including estimate, when I already knew what needed to be done. Pricing was given after full inspection, which was 1 hour later, then work which was quoted as 2 hours and ran to about 3 to finish. Counter salesperson/clerk is very friendly but holds her ground. Would appreciate more ingenuity/try more options to figure out the best deal for customers.

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Lauren Shook

Their deals on tires are great especially on Black Friday. The staff is very friendly. The system messed up and wasn’t showing I paid online. Luckily I had screen shots of the purchase and they did whatever they had to do to fix that. The service takes a long time. 2+ hours for all 4 tires to be changed. Someone was here before me and was waiting the whole time I was.