Once Upon A Child - Dover DE 19901

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Caitlin Amodei

I called ahead of time to confirm they were taking items. Arrived 30min after opening, had 1 small bin. The bin contained all name brand items- 2 pairs of shoes in excellent Condition both still had their boxes. 2 jackets, 2 shirts. Everything was freshly washed, folded nicely, no signs of wear tear stains piling for context i dont even dry our clothes in the dryer. Waited almost 2 hrs for them to check my items (which is fine). They told me they would not take any of my items due to stains. When they handed me back my bin it was very obvious they did not even touch a single item in my bin everything was exactly as I had folded and placed them. Kind of comical especially after seeing majority of the items for sale in the store. Not sure what their criteria is but I will not be going back to buy or sell. I'll continue to sell&buy via online platforms, and stick to buying via estate&garage sales, and good nonchain thrift stores.

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Robin Fowler

I have gone to this place a handful of times and every time it has been ridiculous process and rules that keep changing of how to bring in your items and what they are looking for. If you want the best money out of your items, go to a mom's group on Facebook or do marketplace. I would never recommend once upon a child to any of my friends.

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Morgan Blyman

This place use to be great but now every time you go they have a different rule of size of container, no trash bags or some days just simple not accepting anything. It is very frustrating when you live an hour away. This has been my 3rd and last attempt. They send out texts for a bunch of other things. Why not send a text to let people know about the changes for containers or when not accepting things.