Flow Buick GMC of Greensboro NC 27407

C

Chuck Conaway

DO NOT take your vehicle to this dealership for service. I took my 2017 GMC sierra there because a lifter failed. Got my truck back and noticed the AC wasn’t blowing cold air, there ended up being a hole in the AC condenser. They said there was no fault if theirs so I fixed the part myself. A month later I noticed the valve cover gasket was leaking even though they had just replace them. I took the valve cover off and they broke my valve cover and tried to JB weld it back together.

A

Aiden Smith

I bought a used vehicle from flow on Bridford and since day one it’s been nothing but issues between getting in contact with the manager for service issues to waiting over an hour and a half for a simple oil change. First service I requested for the tire sensor monitors to be checked because within a month of having the truck two sensors stopped working waited 2 plus hours with no contact while waiting in the showroom I had to go into the service department multiple times to be told it’s on it way up it’s done and so on with nothing done about the sensors. Here we are for the second service I made it specific I just wanted a oil change we’re on our way out of town and again over an hour for a simple oil change I would definitely not recommend this location for any service on any vehicle edit I just went out to ask for my vehicle back because I seen it in the service parking lot stil he lied to my face saying I’m in the service bay now I’m walking outside with my son to see a tech just pull it in the bay after I had to ask why it was taking so long edit again got the truck to my destination and wanted to ensure the oil had been changed and this is what a car wash is from flow chipped paint and some sort of spray that left streaks on my paint and residue on my rear window as someone threw soda or something like that I will be contacting the main branch of this dealership and get this resolved because it seems I’m not the only one with issues like this

B

Beryl Gentry

The service person, who happened to be a male, was extremely professional, courteous, and attentive to the service I wanted for my Buick Envision. I was very pleased that he explained what would be included in that service. Keep up the great work!