Value Village MD 20784

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Emily Brown

today 2/7 @2:30 the older woman working the self check outs had a nasty attitude which is embarrassing for the store. she was wearing a short wig that was black to brown ombré. she should find a different job if she’s mad doing her job and can’t maintain decent composure or behavior. really embarrassing for this locations, other thrifts have better employees. she needs to check her attitude the worlds gonna treat her how she acts

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Enriqua Fields

Dear Value Village Management, I am writing to formally express my concern regarding the customer service I received during my recent visit to the Value Village Thrift Store in Landover, Maryland. During my visit, I interacted with an employee named Darlyinton. Unfortunately, the experience was disappointing and did not reflect the level of professionalism or courtesy I expect as a customer. I found the interaction to be discourteous and unhelpful, which negatively impacted my overall shopping experience. As someone who appreciates shopping at Value Village, I was surprised by this experience. I believe in providing feedback so that concerns can be addressed and improvements can be made. I respectfully ask that this matter be reviewed to ensure a more positive experience for future customers. I would appreciate acknowledgment of this message and any steps that may be taken to address this concern. Thank you for your time and attention.

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Viera Crawford

i have been going to this thift store for the last 10 years it has changed in the worst ways i understand prices increase throughout the years so im not gonna touch on that. but the staff that has been hired over the course of the last few years has gotten more and more nasty, rude, and disrespectful to the customers. The African American Security guard doesn’t secure anything, runs his mouth and is loud and obnoxious to everyone he doesn’t take his position seriously and his tone of voice like other staff members are rude and unnecessarily loud. i’m making this post because I have observed firsthand these staff members talk elderly people and others in such a disgusting way it makes me never wanna come here again. i hope things change if not beware and One day they will come across the wrong person who has the time and patience to go back and forth with them on their level of disrespect, and they won’t be happy to say the least. HIRE RESPECTFUL WORKERS!