S.A.P. Towing & Auto Repair MD 21224

D

Dwayne Smart

This business gets ten stars. They are well organized. Prior to working on your car they give you a comprehensive explanation of what’s wrong. I got a print out with pictures. They tell you your options on repair whether it’s worth spending a little bit more or saving for this particular fix they return my car in a timely manner. Also, the management is willing to stay later when you have an issue.

B

Book Book

Overall, shop is very organized and they have system. My repair was done on time and there was good communication. However, please beware the services can add up fast (it can get pretty expensive) please go in knowing your exact issue, the diagnostic is a flat fee of $134 and the labor fees are $67+ for each action. Per their policy this is not a shop where you can just bring in your own parts, they will require u use their parts. If anything I should have just trusted my gut and told them to cancel the service and put the battery in myself. I would have saved myself a lot of money. But based on other reviews, the community seems to really trust this shop, however just know they can get expensive. If cost is a worry for you, YouTube university or please find another shop.

M

Mia B

As always, S.A.P. did a wonderful job. Though it was a complicated job, they took their time and fixed everything. Highly recommend them if you're looking for a honest and reliable mechanic.