Nick's Quality Used Auto's LLC OH 45015

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Empress Gray

I purchased a car from him against my better judgement. First red flag, he told me I had 15 mins to test drive the car. When I came back I told him I wasn’t interested in purchasing the car because it was loud and drove rough. He then made me test drive it with him in the car. He dismissed all my complaints about the car in the test drive. Used bullying and intimidation tactics to purchase the car. The car broke down the VERY next day. It needed engine and transmission repairs. 45 days later, I still have not received my title and cannot get a response back. I had to file a complaint with the Ohio Attorney General’s office and FTC. He draws you in with this big spill on craigslist about he didn’t sell cars that are junk. Only to sell you a car that’s junk. He gets the cars from auctions, doesn’t have them checked out and sells them to you for triple the price he purchased them for. He’s disgusting and I wish him and his business nothing but the worst.

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Laura R

If I could give this establishment a 0 I absolutely would. After speaking with Nick for a few days he let me knows he has a Jeep Liberty for me and told me to come in for an appointment tomorrow (12/19/24) to purchase the Jeep. I stopped in the lot anyway today to check it out and looked at the other options. I started taking photos of the cars he had mentioned to me so I could compare them to others. He came out of the building yelling at me wanting to know why I was taking photos of “dings” on his vehicles. I explained I was comparing to the other vehicles but I did like the Jeep and would be back next day to purchase it. He then tells me rudely he has someone coming in 30 mins to buy it…after setting an appointment with me to do so. When I asked why he would do that he said “First come first serve” so apparently his world and his appointments meant nothing. He seems like a nice man..he is not!! I’ll post the photos of the damage and wreckage done on the vehicles he was upset that I was taking photos of.

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Angela Marcum

I was getting ready to go to Cincinnati to purchase a different vehicle, when I saw a post on marketplace for a 2012 Ford explorer XLT Sport. My son had just totalled out my 2011 Ford expedition, it was paid off by insurance and I didn't want another car loan. So, I called the number, went to the dealership test drove it, and paid cash for it. Now people can say what they want, but it's getting close to the experation date of my temp tags, I called title office, they said no title had been applied for in my name. I gave the dealership a call told him It's getting to be that time but title office says nothing filed in my name yet. He said no worries Ms. Angela I've got you. You will have your title before your experation date on your temporary tags. You have a 45 day tag I'll file the application and you'll get your title. At no point, from the initial call asking about my vehicle to the phone call I made today, was he ever rude or speak out if turn in such away to me that would cause me pause to purchase the vehicle from him. Believe me had that been the case I would not have bought a vehicle from him. He was polite, kind, and professional. I have some mobility issues and he went so far as to open the car door for me and hold the office door while I went in. I would go back to him if I was in need of another vehicle. I would recommend him also, as a female, he was again professional. I don't deal with people much anymore, it's a preference for me, but I felt comfortable at his place of business. As for him getting the title done whenever he feels like it he has 45 days. He does have 45 days, he's a small car dealership, he doesn't have the titles he needs to register like a mike castrucci or a bigger dealership. He has some time to sell a few more cars during that grace period to file a title application and take them in all at once. I know I wouldn't want to go to the title office every time I sold a car, that would get old. Once a month would suit me just fine. Where as a larger dealer would go in maybe weekly. So, take other factors into consideration sometimes even your own attitude when dealing with situations like this. Thank you