Advance Auto Parts MD 21218

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Laura Mullen

I entered the store grabbed a jug of anti freeze and walked up to the register where a sales associate was.. she smiled and said someone will be right with you and walked towards the door. Thats when I noticed she had her coat and purse as she was leaving. I said to her, thank you for being attentive.. you are leaving for the day and the few seconds it took to talk to me means a lot. She smiled and says thank you.. I told her I know what’s it like at the end of the day you want to leave… her name is Lachon and she presented herself as a good ambassador for Advance Auto Parts. The other sales associate, who is Maurice, thanked me for waiting as he was helping someone else. He processed the sale quickly and asked if I found everything ok. Both Lachon and Maurice were pleasant at the end of the day.

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Nichelle

Staff at this location is very helpful. Jorelle and Maurice was very helpful with finding products and didn’t get frustrated with me when having to come in the store twice because of me picking the wrong parts. I appreciate the good customer service their team provided.

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Ed Dawson

Wonderful customer service. The young lady and gentleman at the front desk with nothing but professionals will definitely come back to this location.