Top Notch Automotive INC ME 04087

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Renee “templedrag0n” Lewis

Took my Ford Escape to Top Notch for the first time this month as I didn't want to continue driving to Portland since my move. What I thought would be a simple inspection and tire changeover turned into a 4-wheel brake job and a new wheel (gotta love potholes). I cannot say enough about John. He communicated very clearly about everything and was very fair and transparent about pricing. He and his wife (Paula? I'm sorry if I got that wrong) are very friendly and helpful people. So happy to do business with a small, local shop with ties to the area rather than a chain type shop. Can't say enough positive about them. I'll be back in the fall for snow tire mounting and an oil change. Give them a chance; you will not be disappointed.

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Kaiden Fournier

I can’t say enough about how incredible this place is. Even though I didn’t end up having them repair my car (I was able to use a warranty from the dealership where I bought it), their service and dedication were unmatched. They kept me informed every step of the way, explaining what was needed and why. They even did research on my Kia to see if any warranties could cover the repair, but unfortunately, since I wasn’t the first owner, none of the places honored a warranty. Despite that, they still tried everything they could, and their diagnostic machine was able to communicate with my car, giving them more information to try and find a solution. When I discovered I could use my dealership warranty, they were so understanding and even recommended a tow company to help me get my car to the dealership. Their kindness, effort, and willingness to help, even when I didn’t end up using their services, really impressed me. I didn’t have the work done here, but I would absolutely trust them for any future repairs. Highly recommend to anyone looking for an honest and caring auto repair shop!

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A S

My family has done business with John and Paula for over 10 years. Paula is organized and is highly reliable with researching parts needed for cars . She gets back to us in 24 hours or less - more often the same day. She also calls if it’s time for an inspection sticker . Very much appreciated . Kind. John explains reason for need for parts or repair. Patiently explains . He gives alternative approaches for repairs or work. He’s honest and will be upfront if the work is not helpful or if a referral for somewhere else is needed. I depend on his opinion. Excellent work ethic . Prices are reasonable in today’s market.