Bay Auto Parts Inc 54303

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clayton bigss

Terrible customer service. The guy who answered phone was rude and said part would be ready for pick up. Never received a call. Called back and he had an even worse attitude. Week later and still no call. Will not be giving bay anymore of my business nor my customers. The part in question takes a few minutes to remove. I can understand being busy but the Terrible customer service multiple times is enough. People have bad days, but every time we call it's same thing, terrible service/attitude. And to never get part.

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Cody Figard

Great place to do business with, Dennis is my go to salesguy and I've never had a bad experience with him. Gets me everything I need quickly and efficiently. Looking forward to working with him more.

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Ryan Hammerberg

I paid for and purchased a bumper cover this past monday for the business I work for (auto repair shop). Was told bumper was off the car and ready to go, but because of the holidays they are behind and might have it delivered next week. (totally understandable) I called today and asked them if I could make the drive and come pick it up this evening after hours, they said no problem and they have an area where they usually leave it for pickup. Called a total of 2 different times today JUST to verify that it would be all setup/ready to go. Well fast forward to a 2 hour one way drive later, No bumper in the area specified to me. Or anywhere for that matter. Checked all throughout the business parking lot and side gates to see if it was in a different spot. Nothing.. HORRIBLE customer service, if your going to offer that option AND confirm it twice via phone call then at least do your damn job!!!