I called asking if they had any passenger side mirrors that would work for a cargo van, and they asked for the usual things: make, model, and year. I informed the man on the phone that it wasn't necessary as I was just going to be replacing it again once I got back to Knoxville TN, but he cut me off mid-sentence with a rather rude tone repeating the questions: "Year??? Make??? Model???"As long as that is how people are treated over the phone who are just asking a simple question, I will NOT be recommending them to ANYONE in the future.

I just wanted to give a nice review because I like crabby people. I called them. They answered my question directly. Sounded pretty crabby. Five stars!

This place was and is nothing short of horrible. Upon entering the business, which is highly unkept and very unprofessional looking, I was greeted by a woman who I believe was the daughter of the owner. She instantly was very stand-of fish to me when I asked a few questions. Just when I thought it couldn’t get worse, the owner also came by to pick up where the daughter left off. I’m not sure that I’ve ever met two more rude, unfriendly, angry and unprofessional people. If you read this review, go anywhere else but here, you won’t regret it.P.S. In order to leave a review, I had to leave at least one star. They deserve 0 or less...

Just called them to purchase parts...yes plural but the rude parts guy just ruined the entire sale . After that rude phone call , I looked a little more & found the parts cheaper from a respectable business. BEWARE everyone don’t do business with these people or you will be sorry & spoken to rudely. If that’s what your looking for is to be treated rudely then go for it , if not I suggest find another parts salvage yard that’s respectable & treats customers with respect. For its us that keep the business doors open 👎🏽👎🏽👎🏽 Poor Business Conduct Here👎🏽👎🏽👎🏽

Very unprofessional, they attempted to tow my car an in doing so busted my axel and then denied responsibility, they went so far as to deny ever attempting to tow my car lucky we have pictures of there tow truck an driver,

They're in a tough and thankless business, but always treated us fairly. And whenever it looks like one of their employees is having a bad day, we try to show some empathy and appreciation.

Helpful staff. Easy unload. First time here.

I stopped in ( for my first and last time) to inquire about a metal ladder visible from the road. As I walked into the office I was unable to get a word out before the man behind the desk verbally attacked me for stopping to look at the merchandise. when I turned to the woman in the office I was told an outrageous price. when I questioned her I was told what a deal this was since it was $10.00 off the store price. when I stated this was a junk yard not a store I was again verbally attacked. i would recommend paying full price at a reputable company before ever stopping there again!

Good experience! Sold them my car yesterday -- they came and picked it up in the snow, just 20 minutes after I called. With all these awful reviews I was kind of dreading calling, but I talked with 2 or 3 different people over a couple of days, and each of them were totally nice, as was the gentleman who came to my house. I work in customer service, have been trained on it regularly for years, and these folks were all great to talk to.

Went in with rotors, came back out with cash. Little interaction with people. Person taking out rotors didn't care to mind keeping my car clean but oh well, I'll have to vacuum it later. Otherwise quick and easy.