Capital Auto Salvage & Sales NY 11385

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Amin Al-Mousa

This place is one of the worst scrap yards I’ve ever worked with and this is coming from a person who works in one. I order a H3 engine with 6 months warranty for $2,000. We put the engine in and it makes a rattling sound. I’ve called over 10 times within a 3 month period to try and resolve it and get a new one as my warranty is under 6 months to no avail. They have still not sent a new one and have been lied to multiple times stating it’s coming next week. Told me they would called me back to inform about what’s going on and yet it’s been 3 months. The warranty is about to be up and yet they still haven’t sent anything. I wish I read the reviews before purchasing it. If I could give them a 0 I would. Stay far away from these scammers.

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Brent Lokker

Horrible experience. We deal with salvage yards and parts suppliers everyday. Never have we worked with a company like this. We ordered a transmission from them, they had it mismarked as the wrong year. Unfortunately the only difference between the one they sent us and the one we needed was the gear ratio. After installing it in the customers vehicle and having problems we researched the VIN number it came out of figured out the differences and problems. We had to re-do the job, buy another transmission, and replace the rear differential due to having been run that way. We did all of this out of our own pocket because we stand behind our work and products for our customers. We can't say the same for them. When we first called they were helpful and said to get is ready and they would give us a credit and pick up the transmission. This NEVER happened. We have called over 100 times... usually they just hang up, sometimes put you on hold for hours. Finally, someone agrees to give us a credit instead. For some reason every time we have tried to use it they suddenly no longer have the part we need. After two years of trying we tried one last time. We called on another transmission they have listed on their website. When he found out we wanted to use our credit suddenly that transmission was no longer available. But he has another one he could get us for double the price of the listed one on their website, oh and they would only give us half the money for the incorrect transmission previously. So the difference would have us paying $300 more than the listed transmission after applying our credit. RUN AS FAST AS YOU CAN.

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Rajendra Rupnarain

Was a bit skeptical buying from Capital due to the reviews, but decided to give them a try because they had the engine I was looking for, and the best price for the mileage/condition. I’m really glad I did buy from them. Delivery was quick, physical condition of the engine was great, and after installing-engine sounds great and runs awesome! Thanks so much!