Capital Auto Salvage & Sales 11385

B

Brent Lokker

Horrible experience. We deal with salvage yards and parts suppliers everyday. Never have we worked with a company like this. We ordered a transmission from them, they had it mismarked as the wrong year. Unfortunately the only difference between the one they sent us and the one we needed was the gear ratio. After installing it in the customers vehicle and having problems we researched the VIN number it came out of figured out the differences and problems. We had to re-do the job, buy another transmission, and replace the rear differential due to having been run that way. We did all of this out of our own pocket because we stand behind our work and products for our customers. We can't say the same for them. When we first called they were helpful and said to get is ready and they would give us a credit and pick up the transmission. This NEVER happened. We have called over 100 times... usually they just hang up, sometimes put you on hold for hours. Finally, someone agrees to give us a credit instead. For some reason every time we have tried to use it they suddenly no longer have the part we need. After two years of trying we tried one last time. We called on another transmission they have listed on their website. When he found out we wanted to use our credit suddenly that transmission was no longer available. But he has another one he could get us for double the price of the listed one on their website, oh and they would only give us half the money for the incorrect transmission previously. So the difference would have us paying $300 more than the listed transmission after applying our credit. RUN AS FAST AS YOU CAN.

A

Amin Al-Mousa

This place is one of the worst scrap yards I’ve ever worked with and this is coming from a person who works in one. I order a H3 engine with 6 months warranty for $2,000. We put the engine in and it makes a rattling sound. I’ve called over 10 times within a 3 month period to try and resolve it and get a new one as my warranty is under 6 months to no avail. They have still not sent a new one and have been lied to multiple times stating it’s coming next week. Told me they would called me back to inform about what’s going on and yet it’s been 3 months. The warranty is about to be up and yet they still haven’t sent anything. I wish I read the reviews before purchasing it. If I could give them a 0 I would. Stay far away from these scammers.

E

Eric Schwelling

This is a tough business to be in, but we are lucky Salvage operations exist so those of us on a budget can keep going. Everyone there is working hard all day. I dealt primarily with Paulie and he made sure my transmission was correct and in good working order. They stand behind their parts and fix any problems. This is a great business with great people. I would highly recommend them for your next used part! I would give them 10 stars if it were an option Eric S.