Got an offer online but when I spoke with a representative on the phone, the offer was reduced by about one-third — even though no descriptors of the vehicle changed. The tow company arrived quickly, removed the vehicle, and paid cash (again, lower than the original online offer). Service seemed to be outsourced to peddle.com and this might explain the lower offer — I wanted the car gone so I didn't dispute the amount.

Delt with Patricia on the phone,she was very enjoyable and honored my online quote which was higher than anywhere else. I was conected to a tow service that was fast and friendly, thanks Tim! Overall easy process, picked up my vehicle within 24hrs, wrote me a check on the spot. No complaints here. Service: Vehicle purchasing

Possibly the worst experience I've ever had. Pretty sure that they outsource calls to India and can't understand the person who was talking. Then low ball offer worst place ever.

It was such an easy process to sell my vehicle to Cash for Cars. Marcus Row was friendly, professional and knowledgeable just an good guy to do business with. All it took was a couple of phone calls to see that my paperwork was in order and to schedule pickup. The tow truck showed up on time, they loaded up my vehicle wrote me a check and drove off……..taking a big head ache away from the front of my house. I was very surprised at the offer they gave me for my Jeep. The Jeep was sitting in front of my house for a year. It had a blown engine and thrashed interior…..I was prepared to pay someone to come and take it. Instead I came out several hundred dollars ahead.Thanks MarcusI’ll be referring all of my friends and family to Cash for Cars Eugene!Service: Vehicle purchasing

Easy to deal with, gave me a quick & easy price on a truck that started & ran well, but had transmission problems too costly for us to repair. Besides we had bought a new Jeep & no longer had use for this vehicle since we have a 2nd vehicle anyway. Would definitely recommend for folks that need quick service & cash for a vehicle just sitting around taking up space in the driveway. You'd be surprised by the offer they give you on older vehicles. Especially now when used car prices are up & new car prices carry a 30+% premium due to lack of vehicle computer chips brought on by the pandemic. It's a sellers market.Service: Vehicle purchasing

They paid me an amazing amount for our totaled Mercedes. The only problem I had was that when I called their number, I would sometimes get someone who told me something different than the original person I spoke with. However, I eventually got back through to the correct person, and they had the car towed away and paid me for it promptly. Almost too good to be true!Service: Vehicle purchasing

Offer online was not final offer. After talking with them price less but included “towing and title transfer. I did not understand I needed to call the tow company and send copy of title to two company before I could schedule time for tow. Service: Vehicle purchasing

Katie was not a helpful person at all. Set up an appointment for Cash fo Cars to pick up my car from the B+R wrecking and towing at 9:00am in the morning. Told her that I had to work at 2pm and she said that it would be finished in no time because it was only 2 miles down the road. 2 hours went by and still no one had shown up to pick my car up. I called Katie again to see when they would arrive, she didn’t even no what vehicle I was in and guessed 2 cars that weren’t mine. I had to retell her what year, make and model my car was again and she obviously typing in the information as we spoke because she forgot. I asked did I have to be there or could I have my fiancé give the title to the person who was supposed to pick up my car, she said no, that I had to be there when he arrived. A hour went by and still no had shown up and was about to be late for work because I live out in Low Pass, OR. Called one last time to see if a driver was even on the way, took her 15 minutes on the phone and then she said yes a delivery driver would be on his way IN A HOUR. I told Katie I would be late for work and then she said it was okay that my fiancé can give them the title. Wasted 6 hours of our time and blatantly lied to her customers. Zero stars.

Sold my car to them and they gave me a fair price and prompt picking it up within 24 hours so I didn’t even have to leave my house. All staff I spoke with were extremely courteous and professional, especially VJ who initially contacted me. Will recommend them to others!

They were super friendly, arrived on time, and paid what was agreed. My car is gone and I couldn't be happier!