Copart - Reno 89506

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john Larkin

I drove 3 hours to this copart location after speaking to one of the staff members a few days before on the phone. The staff was nice but I drove the 3hrs and waited 3hrs in the office to see one vehicle. I asked multiple times when would the loader driver be able to bring it to the preview lot and they said soon every time. It reached 4 o'clock and I asked again, they spoke to the loader driver on the radio and he said he was too busy! There was barely any tow trucks picking up vehicles. I don't understand how they could be so poorly staffed that I had to wait 3hrs for one vehicle and never got to see it. WORST COPART THERE IS

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Ben Count

Scheduled a pickup with this COPART office after my RV was totaled. They missed the appointment and proceeded to tell me they, in fact, had to schedule a third party agency to come pick up the vehicle because they misidentified the make and model despite receiving the vin and exact make and model from both insurance and myself. Had to take time of work twice - unacceptable. Only two stars because the person working the dispatch call desk was extremely polite and helpful.

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firebird loko

this is the worst place i have been lately ...this yard use to be so quick to get tou out of here happy and fast but this last time i got here friday and they didnt load me because there was no appointment spaces at all so friday i got at the yard at 10 am so i talk to them tell them that i was supposed to get my cars on thursday but the truck broke down so i didnt make it till friday but no spaces available so they tell me they might be able to load me during the day but the forklift driver was so slow that by 3 30 pm he tell me he would not be able to load me out so i have to pay storage and hotel for the weekend and by the time i try to make appointments on friday i only could get 1 at 3 pm 2 at 3 30 pm and 2 at 4 pm ...and now 2 pm and looks like probably im going to be here till late because forklift dryver is already behind schedule ...worst place i ever been