Copart - Reno 89506

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john Larkin

I drove 3 hours to this copart location after speaking to one of the staff members a few days before on the phone. The staff was nice but I drove the 3hrs and waited 3hrs in the office to see one vehicle. I asked multiple times when would the loader driver be able to bring it to the preview lot and they said soon every time. It reached 4 o'clock and I asked again, they spoke to the loader driver on the radio and he said he was too busy! There was barely any tow trucks picking up vehicles. I don't understand how they could be so poorly staffed that I had to wait 3hrs for one vehicle and never got to see it. WORST COPART THERE IS

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Ben Count

Scheduled a pickup with this COPART office after my RV was totaled. They missed the appointment and proceeded to tell me they, in fact, had to schedule a third party agency to come pick up the vehicle because they misidentified the make and model despite receiving the vin and exact make and model from both insurance and myself. Had to take time of work twice - unacceptable. Only two stars because the person working the dispatch call desk was extremely polite and helpful.

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Ibrahim Khan

Bought cars from this location multiple times, recently bought a honda civic and damage in the ad was only in the rear, when the car was delivered to me there was extensive damage on the front. When confronted, we found out it was the forklift driver who slanted the car and dropped it. Absolutely ridiculous.