Cash For Cars - Reno 89506

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Nicole Teshara

I had a terrible experience with this company. I got the runaround with so many people telling me different things. After being told I needed to sign my title exactly as printed on my title, I did as I was told. I thought it was weird that I had to sign prior to the purchase anyway, but I did it. When I submitted the title to them, they told me that I should not have included my middle initial and that I would have to fill out a correction form. They told me that they would send me the appropriate document to correct it, so I was expecting a correction affidavit, but instead, I was sent a power of attorney released for the vehicle. It took me 1 1/2 days to finally be transferred to somebody who took care of something for me after being asked to be transferred to a supervisor or manager several times. Every single person I spoke to except for the last person (management or whatever) told me something wrong, different or untrue. Long story, short, after much protest, they accepted the title as it is and never sent in the power of attorney form. This whole process was way too long and very stressful. I think majority of the people that work there are not properly trained, they’re not on the same page, the whole company is a wreck. I will not be doing business with them again. The only reason I’m giving them two stars instead of one is that the car was finally picked up and a check was written out to me. They completely lowballed me, and I knew that. I decided to go with Cash 4 Cars rather than selling it personally due to it being an easier route. I was wrong. Train your employees and get everybody on the right page. Beware and good luck to any future customers.

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Susie Soh

The process of selling my used car was a positive experience. I scheduled a date for a pickup and they came and pickup my car with ease and as scheduled. I feel I gotten a reasonable amount for my car as it was a 20 years old. I would recommend this company to anyone who is looking to sell their used cars. Thank you!

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Dana Sebestyen

Mohammed A. and the CashforCars team made the process of getting ride of our van easy. They were professional and friendly and provided excellent communication throughout the process.