Cash For Cars - Reno 89506

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Nicole Teshara

I had a terrible experience with this company. I got the runaround with so many people telling me different things. After being told I needed to sign my title exactly as printed on my title, I did as I was told. I thought it was weird that I had to sign prior to the purchase anyway, but I did it. When I submitted the title to them, they told me that I should not have included my middle initial and that I would have to fill out a correction form. They told me that they would send me the appropriate document to correct it, so I was expecting a correction affidavit, but instead, I was sent a power of attorney released for the vehicle. It took me 1 1/2 days to finally be transferred to somebody who took care of something for me after being asked to be transferred to a supervisor or manager several times. Every single person I spoke to except for the last person (management or whatever) told me something wrong, different or untrue. Long story, short, after much protest, they accepted the title as it is and never sent in the power of attorney form. This whole process was way too long and very stressful. I think majority of the people that work there are not properly trained, they’re not on the same page, the whole company is a wreck. I will not be doing business with them again. The only reason I’m giving them two stars instead of one is that the car was finally picked up and a check was written out to me. They completely lowballed me, and I knew that. I decided to go with Cash 4 Cars rather than selling it personally due to it being an easier route. I was wrong. Train your employees and get everybody on the right page. Beware and good luck to any future customers.

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Susie Soh

The process of selling my used car was a positive experience. I scheduled a date for a pickup and they came and pickup my car with ease and as scheduled. I feel I gotten a reasonable amount for my car as it was a 20 years old. I would recommend this company to anyone who is looking to sell their used cars. Thank you!

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Dana Sebestyen

Mohammed A. and the CashforCars team made the process of getting ride of our van easy. They were professional and friendly and provided excellent communication throughout the process.

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Michael Morales

I had a great experience with this company, selling my 2005 Toyota Prius. They we're professional and very thorough.

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Clarice Meshberger

Totally great experience! As soon as I got the title from dmv I called and truck was picked up the same day by Anderson towing. The lady that picked up the truck was so nice, wrote the check and off went the truck. Really great experience all around. Would recommend highly!

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Daisy

Lukas Kutka was pleasant, had phenomenal customer service, was extremely knowledgeable, & made this whole process of selling my car fast & easy to go through! Thank you so much!

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Hester Rogers

They were very helpful in the sale of my viehele thank you

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J. Power

I had a great experience with these wonderful folks. The process was made easy and there was prompt pick up of my vehicle. I would definitely use them again!

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Terry Bradford

He was very prompt once I told him I have a problem calling people. He called me with updates (which was how I requested, which is unusual, which is so welcome). My timeline was very important to Marcus. He worked to get me the best times pick up, knowing I was dealing with my apartment complex and the new DMV times. I used another big named company before to recycle my old jeep. They offered me 3 times less and wasn't as friendly. I am glad I shopped around this time.

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Karissa Sherman

The process was very easy. Got rid of my car for me. Highly recommend working with them.

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Ann Ryan

Getting rid of a 20 year old vehicle although it was still operable, there was some mechanical issues not worth fixing. The representative was helpful and professional. The offer was $240 over the competing company in the area. The process was easy, the car was picked up quickly and I would not hesitate to use their services again.

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Orion Wolf

Everyone I talk over the phone with was very pleasant (especially Monica). As wells as very helpful when I called back. Very positive follow up after they claimed the vehicle!

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Nate Araujo

They purchased my old vehicle and scheduled a pick up date/time. I was told it would be on one of two days between 1-5pm and that I would get a call before the time of pickup but on the second day I received a call at 12:30 saying that the driver had been there and if I couldn’t be there in ten minutes the driver was leaving. It was frustrating. We rescheduled for the following week and a different tow company was dispatched. I received a call telling me the driver was there. I told him I needed some time to meet him as I had been waiting with the vehicle and I left to get lunch. The driver was very understanding and kindly waited for me to arrive. Ultimately it was a better experience than I had expected after what transpired the week prior.

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Vanderhoort Azumi

Everything was very easy process and pleasant experience. Thank you!

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Misty brandt

IF I COULD GIVE 0 I WOULD!!! I CALLED TWO DAYS IN ADVANCE. MADE AN APPOINTMENT FOR PICK-UP BETWEEN THE HOURS OF 1-430pm. I LEFT WORK EARLY TO BE HOME. NOBODY SHOWED UP, NOBODY CALLED. AT 530pm I CALLED TO GET THE STATUS OF MY PICK-UP. I WAS PUT ON HOLD. I WAS HUNG UP ON. I CALLED BACK. SPOKE TO DIFFERENT AGENT. HE WAS RUDE AND TOLD ME THEY WERE CLOSED. GAVE ME NUMBER TO CALL “TOMORROW”. I CALLED SAME NUMBER FROM 1st. SPOKE WITH THEFIRST AGENT AGAIN. PUT ON HOLD FOR 17:36 AND THE A RECORDING TO LEAVE A MESSAGE CAME ON. WORST BUSINESS EVER!!!

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Mark Chobany

Swapna at Cash for Cars was very attentive to my situation. Everything worked out well. Would use them again.

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Linda Esparza

The driver never called to schedule a pick up. I called Abdul Nadeem several times to find out what was going on and there has been no response. I went back to get the license plates from the car and it was gone. C4C did not pay me for the car. I tried calling the dispatch line again they do not return calls. Poor service all around!!

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james cuenca

Fast serviced ! tow truck came in, hand me the check and off he goes. Would definitely use Cash4cars in a future. Thank you !

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Joshua Schultz

These guys gave me exactly what they said they would and their services were fast with no run around. They also gave me nearly $400 more than the closest competitor for their services, I would definitely use them again and recommend them to others.

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Linda Abell

He was great. Have me a great price on my late husband's truck. I would recommend him and did.

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Bill Masciocchi, Jr.

It was a very easy process. Customer service was great. Amanda was great to work with. Would definitely use them again.

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Henry Wagoner

This place was great. Fast friendly, Every person I talk with was great. They took care of there business.

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Ken Romeo

Talk about low balling. They offered $350. I shopped and got over $700. They emailed me the next day and upped their offer by $100. Shop around...these guys are low offer specialists.

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O S

Great service and very reliable

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Gary Dederich

TO WHOM IT MAY CONCERN: *** CASH FOR CARS/ COPART ROCKS !!! ILHAM HAMID SHAH STAYED WITH ME FROM THE BEGINNING TO THE END OF MY CASH FOR CARS EXPERIENCE. HE WAS/IS VERY KNOWLEDGEABLE, EXPERIENCED, PERSONABLE, AND EMPLOYEES OF HIS CALIBER ARE VERY RARE IN THE WORKPLACE TODAY. HE IS DEFINITELY MANAGEMENT QUALIFIED. THANK YOU CASH FOR CARS/ COPART AND ILHAM FOR EVERYTHING. I WILL DEFINITELY BE RECOMMENDING YOU IN THE FUTURE. FYI: I ALREADY DID WITH FARMER'S INSURANCE HERE IN RENO. NV *** !!! RESPECTFULLY YOURS, GARY F DEDERICH

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Tom Sullivan

Great to work with, very easy transaction and efficient process. Very good communications! I would definitely use again.

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Nadine Vargas

It was super easy and super convenient. Would go back if I do decide to send another car to the junk yard!

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Jennie Perez

Josette camacho and the others are very attentive and answered my many question within minutes of me texting or calling. Fair price and super fast payment and vehicle pick up.

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Preston Heller

The guy that called and handled everything over the phone was courteous and respectful. Great communication between the tow truck driver and even the people at Coparts.

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Adam Gardner

They were very helpful and easy to work with. If you are trying to get rid of a car fast they are very professional.