LKQ Northwest Arkansas AR 72701

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Angelica Vigliaturo

Phone service and getting the part is much easier then going in store. The female advisor was rude and didn't listen she insisted on giving me a part I said was wrong, then answered a call in the middle of helping me. The gentleman in the office next to her was helpful and ran the vin as I asked and got me the right part.. so good quality parts, just use the phone number and avoid that headache...

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Daniel Fletcher

Called lkq to find a black hood for a 16 year old car so it wouldn't have to be painted. I talked to a sells man named Jason at ext.3175 and he told me that they had one in South Texas but that they didn't ship used hoods. witch was fine so my customer took a vacation day to go get it a 12 hour round trip. and was supposed to get a radiator support as well. When he got down there the hood was blue and the radiator support was broken. He went ahead and got the hood thinking it was the only one that they had. Monday when I found out I called Jason on Tuesday to see what went wrong and his response to me was that they have know control over the part's you get so I have to ask you if they can't control what parts you get why would you use them they are a third party getting you the parts. From now on I will get online at car-parts .com and deal directly with the salvage company so I would recommend to anyone needing parts to go this route. when I told him I was going to give a bad review he hung up on me so there you go for what kind of customer service they have

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Mickey McKenzie

This is the worst experience of my life. Used LKQ in the past and never any problems. After 5 days of being lied and getting the run around. I canceled my order and called Payless auto salvage. They took my payment over the phone and everything was taking care of in 30 minutes. Highly recommended Payless Auto Salvage! I already tried that with your manager Jerry. I will not be going back and will never recommend this company to anyone again.