Advance Auto Parts OH 44857

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Mother Nature

My elderly father had a battery under warranty, they stated they could not warranty the battery for 5 days! Had to order, then sold him a new battery and took his warranty battery for the core!! This is clearly taking advantage of people who need a battery right then. So, they didn't warranty the battery and sold him a new battery!! Unacceptable!! He needed battery then so he bought it, he should of went to auto zone!!! I'm so angry they take advantage of people like this!! Beware 4 year warranty here, if it's not in stock your sol ... for a week!!!! They will happily sell you another 4 year warranty battery....unbelievable!!!

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Kristian Brown

My family and I went there to buy one thing of stop leak and it was 7:55pm. On their signs it says they close at 9pm but when my grandfather walked in some young kid with brown hair and a goatee kicked him out saying they were closed. This is very uncharacteristic of the service we’ve had there as when we need to fix a car we always go here. We were in desperate need to stop a leak and they didn’t help out at all. Needless to say we will definitely be reconsidering going back as why should we spend money somewhere that won’t help is AT ALL. The doors weren’t locked the lights were all on it was very strange. We personally think the kid just didn’t want to do any work at all. Shame on you guys do better.

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Alexis Marie

I have a bad memory but I think his name was Tom, the veteran with glasses who is about to retire. He was the sweetest guy I’ve ever met. Thoroughly explained everything i needed help with and guided me with making the right choice. He absolutely made my day with his kindness. If I had the money to spare I would have most definitely left him a big tip. Great customer service!