Vinny's Alignment PA 15213

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Luke C

Overcharging for some mechanical works. Dishonest and rude. They fail the inspection for a fog light bulb, then quoted me $1000+ for an single engine mount. After I paid $50 for a 20min inspection, and when I ask if I could do some of the work myself and come back (since they want $30 labor and $30 for the bulb), the said:"Don't ever come back if you fix it your own, it's expensive to run a shop." Well good luck with your business. If you charge so much, the basic customer service is expected.

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George Broadlick

I called Vinny's on a Tuesday at 4:07 pm and explained that I lived in Indiana, my son was in Canada with his family for work. His car had a front end problem that caused people to signal him to pull over. My son did not have time so I wanted to drive to Pittsburgh and get the car fixed. They said it sounds like you have some trouble come in Thursday morning and we will take care of you. I showed up before they opened and after pulling several cars out of the garage by 8:30 they took care of me. Parts delivered at noon and I am driving back home at 3 after a very reasonable bill. I would trust Vinny's to the moon and back. When you have 5 generations name on the door you know. If Vinny's reads this THANK YOU!

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Guangxuan Xu

This is my first time writing a negative review, and unfortunately, this shop truly deserves it. 1. I came in because my steering wheel was off by about 10 degrees when driving straight. After their first wheel alignment, absolutely nothing improved. 2. I rescheduled a second appointment for the following day, only to be told I’d have to wait an additional three hours. Then what was the point of making an appointment? 3. They didn’t offer any form of compensation or solution for the inconvenience. Overall, this is a repair shop with poor technical skills and even worse customer service. I strongly recommend avoiding this place.