College Hunks Hauling Junk and Moving Washington DC MD 20850

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Sean B

The unprofessionalism started immediately. It took three weeks just to get an in-person quote because management insisted on a DIY video quote to avoid coming out to the property. This set a clear tone: the managers are too lazy to do their jobs and prioritize their own convenience over providing an accurate estimate for the customer. On the day of the move, the packers were six hours late. They stayed until 10:00 PM, yet they still didn’t finish the job, claiming the movers would pack the rest the following day. When the movers arrived, they had no knowledge of the unfinished packing and were completely unprepared. To make matters worse, they left behind the items I had specifically requested to be junked. I was ultimately forced to return to the apartment myself to pack and move the remaining items—the very service I was paying them to handle. The most frustrating part was the complete lack of accountability from management. I brought these issues to the attention of a manager named Adrian, who texted me: “Sorry for the experience you had with us, I’ve been talking to the both crew that done the job, I’ll have a resolution for you tomorrow @ noon.” Not only did I never receive that call, but Adrian has ignored every single text I’ve sent since. This company is disorganized, the crews don't communicate with the office, and the managers do absolutely nothing to fix the issues they cause. Do not use them. You will likely end up doing half the work yourself while being ignored by their leadership.

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Cottonpickerboi

--- I cannot express how delighted I am with the results of our recent organizing project! MOE and WILL were two of the most exceptional individuals we could have hoped for. From the moment they arrived, their professionalism and courteous attitude shone through. They dove right in, showcasing remarkable competence and efficiency as they set to work. The results they delivered were not only impressive but accomplished in record time! I wholeheartedly recommend their services to anyone in need of organization expertise. Their dedication and skill truly transformed our project! --- Samuel E. Burroughs, JD, ESQ

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M Moore

Several of my items were completely damaged. One of the hunks smelled of weed and was useless. Move took twice the time. I have never received such poor service in my life. I saw my food items literally rolling in the parking lot because these people were so incredibly incompetent. Two of the items damaged cost more than the entire amount of the move, also lost the braces of the sideboard, how am I going to put theshelves now?. No refund, no insurance, do not care.