B & H Auto Parts MD 21921

D

Daylene Cecil

I called simply looking for a part for my car and the person on the phone said, we don’t have anything like that and hung up immediately. He was insanely rude. I don’t usually leave reviews like this maybe some of your employees need to be talked to about being professional. There was no reason at all to be like that

M

Matthew Del Polito

Went looking for some parts for my jeep Cherokee got to the location on Pulaski highway and was then directed to a different location for car parts about 3 1/2 miles away. when I got there I noticed a sign saying to go to the other side so I did and then noticed that door was locked to and was greeted by somebody opening the window saying “here”. I proceeded to step up to the window where the rude man asked what I needed and while I was still confused at the idea of being served through the window I got my thoughts together and Asked for what I came for and he demanding to know if that he found the parts that I would buy them and I said if the condition was right. He then got on the walkie-talkie and paged somebody about three times while I sat there with my head through a window. I didn’t hear any response from the radio and by that time I already had enough so I said thanks anyway and left, horrible customer service employees with attitude won’t be spending my money here

M

Manuel Pérez

Great u pull it junkyard, lots of variety and the prices are more than fair. One time they even didn't charge me because the piece I needed was so insignificant (little plastic trim part) that the guy told me "that's fine, you already paid the entrance ticket". In a time where businesses are all about making money and don't care much about the loyalty with that small gesture they won me as a customer.