AMS Heavy Duty Towing UT 84054

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All American Freeze Dried

These guys showed up quickly in the middle of the night and had our vehicle in tow within 20 minutes. Ali was a great guy and super professional. Our experience was great especially with the situation we were in. Zero problems recommending these guys.

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Tee Cole

Ogden Utah tow truck driver "Sonnie" was very unprofessional. Once we arrived at my destination after the tow, Sonnie started demanding immediate payment from individuals who doesn't handle that aspect of the payment transaction. Sonnie also started threatening to impound my vehicle to others besides myself after I had went to sleep in my sleeper cab. Once Sonnie reached Daniel, the individual who could start the process of payment, Sonnie's initial greeting was "where is my money?" The worst and most dangerous aspect in this is Sonnie never completed the job. He disassembled my axels on the truck and left them unsecured with axle oil everywhere. One axles is still protruding about 10 inches out with a bag / tie strap around it. This behavior is not only unprofessional but is intolerable and will be elevated within your organization. The bill was quoted out at $4398.40 before Sonnie's rage. Your company had already received $520.00 in a prior efs at $260/hr. Sonnie added 30Sonnie added $30 per hour upcharge to my total for my vehicle being a tanker; however I was not carrying hazardous materials, so the upcharge was unjustified especially after the service was initially dispatched at $260 /hr I will be sharing this with the BBB and warning every trucking company in the area about this. This company has been since put on our national "Do not use" list and will shortly be added to 6 others who I have family, friends and associates with. Someone on Facebook messenger said thanks for contacting us, but offered no remedy for the more than 15% over written quote charge. No remedy to a overcharged horrible tow experience. This matter is just getting started.

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Anthony Ragsdale

Got a tow from Andy when my radiator blew up he communicated his eta and still arrived earlier nice guy even though I was having a crappie day