McGann & Chester Towing and Heavy Duty PA 15226

B

Bruno Abersold

Excellent service and experts at the wheel. Towed a whole school bus out to the sticks from Pittsburgh, and parked where I needed it, even in a difficult spot. They weren't my closest option, but gave me the best price and the best customer service.

a

alima shoranova

Dented my car pretty badly on top of a hefty price tag. I would give this place a 0 stars if I could, especially considering how the customer service representative was incredibly dismissive and rude when I called them about it.

T

TONY GUZMAN (JAOME TRANSPORT LLC)

Pittsburgh Truck Center (Carnegie, PA) Very bad experience with Pittsburgh Truck Center – Carnegie, PA. I called their road service and was charged $500 just for the technician to come out. The technician, Christopher, looked at the truck for about 5 minutes and immediately said the radiator was bad and needed replacement. I asked how he diagnosed the problem and whether a pressure test or proper inspection was done. There was no clear explanation. After that, he called his manager, Chad, and I was told that if I did not approve the repair and pay the bill, the truck would be towed. The estimate they gave me was almost $6,000. This did not feel right, so I called a second road service for another opinion. The real problem was the water pump, not the radiator. The truck was fully repaired for $1,800 total. This was a major misdiagnosis and a huge price difference. As a fleet owner, this type of situation causes unnecessary downtime, stress, and financial risk. I do not recommend this location. If you use them, make sure to get a second opinion before approving any major repair. Short Version (Google) Charged $500 for roadside visit. After only a few minutes, they said radiator needed replacement and quoted almost $6,000. No proper diagnostic was performed. Manager pressured that truck would be towed if I didn’t approve. Got a second road service — actual problem was water pump. Fixed completely for $1,800. Major misdiagnosis and excessive estimate. Not recommended.