NAPA Auto Parts IL 60193

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Joel Merino

They won’t honor a battery warranty. Waste of time !

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Matt

Does anybody in this world want to work anymore? I called this store for assistance with a purchase and was put on hold right away. I waited on hold for 5 minutes before heading to the store myself. I walk into the store and three employees including the assistant manager are standing around talking. Ignoring phone calls. This is unacceptable behavior at a professional business. I will never be providing my business to this store again.

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Linda Ciesla

Have been using napa forever,but this time used cash,do not use cash,no stores have cash and give you the hardest time for a refund,almost like they don't want to refund your part,went to 4 stores no cash,one worker in palatine told me it could be months before a cash refund,I don't think this is right for such a big car part place,and on top of it they are not nice to you about it<br>The guy said to me don't you have a credit card?? Don't you have a bank account?? You believe anyone would even ask you that??very rude<br>Not nice<br>Many other car part places out there<br>Beware of napa,don't use cash,they wanna keep your cash