New York Collateral Recovery Corp. NY 10801

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La Bonbree

On July 1st, 2023 my car was repossessed by this company from the hotel I was staying in . I was in the process of moving so I had all my personal belongings in the car at the time . It took two weeks for Hertz to track the car down and they sent me the location to this place. Upon arrival a young, Spanish guy wearing gray shorts and a white t-shirt approached me and asked if I was looking for a gray Honda. I never mentioned which car I was there for but for some reason I felt then that everything was going to be okay. The man then told me , “ Yeah that car went to JFK and was never opened.” I never even asked him if the car was touched. However , I went to JFK the next day and the car was recovered. Unfortunately, my entire car was broken into by this repo company . They stole my MacBook Air , my IPad , $150 cash and several outfits . I reached out to the manager of this place, and he told me that he will get back to me and I never heard from him since. I am in the process of taking this to a legal matter, but I figured I would let other people that do business with this company know .

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Jus Buffie

First off I am a person who read reviews and move off the reviews but in this case the reviews are the the total opposite. My car was taken for something that really wasn’t my fault, but that’s here nor there. But the night my car was picked up from Steven one of the drivers. He called me before taking the vehicle and to give me a heads up. One I want to commend him for his patiences he had with me. And provided all the information and what to do next. The very next day I spoke with Stephanie who was so informative and respectful and answered all my question on what to do next. The day of my pick up for my vehicle I spoke with Jennifer I received the same outstanding customer service.<br><br>Please don’t go by the reviews because everyone wants instant gratification and you can’t please everyone. The people at this company went way above and beyond to below me within 24hrs and my process was very smooth and quick.<br><br>Thank you guys.<br>Next time y’all can keep the Jeep tho lol

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Empress Mars El

Very aggressive towards women! Norberto Rivera Jr came to repo the car I was in and literally attempted to hold me against my will by blocking the car and refusing to let me go. Each time I attempted to drive off, he blocked the car with his white truck. He then called the police and lied saying I hit his car thinking that was going to make the police pull me out, but instead they told him to get out of my way and leave me alone! That’s instant karma right there.