Muffler America WV 25705

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Michael

Let's start with the old woman in the front.. She was on her cell phone and acted kind of rude when I walked into the office and asked to throw away my cigarette butt so I didn't litter in their lot, trying to be respectful. Unfortunately, she acted like she was inconvenienced by my question when she had to mute her cell phone to speak with me. The guy who was working on my car that day charged me crack prices for a 2-minute weld job on a flex pipe piece. When I got a good view underneath my car I pointed out that I can just get the whole part for cheaper than the $150 he was charging me and just bolt the thing on instead but he ignored me, of course, (thought he had a "sucker") and then quickly & quietly started welding away anyways. I didn't want to cause a fuss, but anybody with a brain knows that's not a fair price for the tiny bit of welding involved and like a $15-20 flex pipe piece. Towards the end, I tried to talk to him and ask him about doing future work on replacing some sensors for me and instead of talking to me he rushed me off and said he had to leave and go somewhere else. I was price gouged to the extreme and really got treated like that, so.. I won't be back again

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Kellee Boster

Took my Tundra to Muffler America a few weeks ago and was blown away by how thorough and helpful they were. I needed multiple repairs (including repairs for problems other shops could not accurately identify), and nobody in the area could come close to competing with their prices. They went above and beyond in helping me with diagnostics and troubleshooting. I cannot recommend highly enough! Thank you!

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Jean Jones

Had brake line that burst (07 Taurus original line) only 1 (owner) guy working there @ this time, still only took 1.5 days to be able to pick it up! Also, turns out 2 were no good. Cost wasn't all that bad, and WAY less than I was quoted at 2 other places!