Advance Auto Parts NE 68504

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Ethan VanHoosen

Kyle went above and beyond to help me get my truck back on the road! Backstory… I purchased a reman hydroboost from this location and after installing it and driving for a bit I would lose power assist for my brakes. I assumed I still had an air pocket somewhere so I bled the system and tested again to have the same issue. I did a full system flush and bled the system again which also did not resolve the sporadic loss of power assist brakes. The only thing that would make the power assist recover was to stab the brake pedal which I assume would reset a valve within the unit. After meeting with Kyle he got right to work with making phone calls to the manufacturer and ultimately found that the unit was labeled improperly and the didn’t have the correct internals for my 3/4 ton Chevy pickup even though the housing fit properly. Kyle stuck with it and got the correct hydroboost shipped in for my truck and I haven’t had an issue since!

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Esmeralda Arreguin

Majid has been such a huge help with my battery and my starter. As someone who is clueless with cars, I appreciate all the help I can get. He recommended me having a portable car jumper in case of an emergency. I took his advice and now feel safer knowing I can solo jump my car now. I do travel a lot so this just made me feel better. I often don't leave reviews, but I wanted to show my appreciation! My part was not available in the store he works at so he advised me to pick one up on the 48th st advance auto parts where Rad helped me. I handed them a ticket that was given to me that had the product I needed and showed a discount on there as well. Unfortunately, the discount was not applied and the car jumper that I bought there (diehard) did not work. Rad was great and super informative with the warranties to both my car part and my diehard, but I am sad that my discount was not applied. I did not notice it until the day after. I called the store this morning and was told that I needed to return the product and repurchase the part to apply the discount. The refund and repurchase could take a while for my bank to process. Which means I would be drawing more money out of my bank before my refund is processed. Luckily, I went back to cornhusker where Majid helped me out and got me a replacement diehard! Will continue going to advance autoparts on cornhusker. Thank you!

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Ambrea Lynn

I went in looking for blinker fluid. Now I know what your initial reaction is. I'm aware. I wanted Blinker Fluid the gag gift! Thankfully Rad was on the same page and only laughed a little bit! They were very kind and had understanding, expressing that it would be a great item to have. Thank you for not throwing shade my way.